Software Support Engineer

Ready to apply your software support expertise in an international and innovative environment in the Aalst / Hofstade region? At Jan De Nul Group, you will take on the role of Software Support Engineer, focusing on analyzing and resolving software-related issues for users worldwide. Based at the central offices in Aalst, you will contribute to optimizing ICT applications while working closely with developers, system engineers, and the service desk to ensure a reliable and efficient digital working environment.

As a Software Support Engineer, you analyze software-related questions from our users worldwide and quickly and efficiently find a solution.

• You contribute to the projects of the systems group and assist the Technical Support Engineers with software installations.
• You collaborate with our first-line service desk and with our developers.
• Occasionally, you also provide training sessions for end users.

What do you need?

You hold a Bachelor’s degree in Applied Computer Science and have at least 4 years of experience in a support role. You are communicative, fluent in Dutch and English, and have an affinity with business processes. You are interested in software development, but even more in solving users' problems.

Working at Jan De Nul means helping to find solutions to some of the greatest challenges of our time: from the energy transition to rising sea levels to smart mobility. It means learning every day and working together, with the goal of ensuring global quality of life for future generations.

What we offer

• Through the JDN Academy, we offer you a continuous training program.
• Through our FIT program, we support your well-being with a focus on exercise, nutrition, and various team activities.
• A healthy work-life balance (flexible working hours and occasional remote work).
• A permanent contract with 42 paid vacation days (20 legal, 12 ADV* and 10 public holidays).
• An attractive salary with a 13th-month bonus and double holiday pay, including:
  • Meal vouchers and eco vouchers
  • Public transport allowance and bicycle compensation
  • Group and hospitalization insurance
  • Various employee discounts
• The opportunity to make a difference together with your colleagues, in a stable and growing family business.

The world becomes what you make of itJan De Nul shapes water and land worldwide. We drive the transition to renewable energy through offshore energy infrastructure. We focus on nature-inclusive dredging solutions to build ports and protect our coastline. We develop innovative construction projects for smart mobility and sustainable buildings. And we redevelop our planet by giving polluted sites a new purpose. At Jan De Nul, the world becomes what you make of it.

Jan De Nul Group promotes diversity and inclusion in the workplace. We are an equal opportunity employer and stand against discrimination.