1,600 employees in 18 locations around the world with a fleet of 60,000+ circulating containers. Since ELA’s establishment in 1972, our business has continuously been expanding, we are specialists in mobile room solutions. Our family-run company based in Haren (Ems), Germany, is growing at a fast pace and we are actively looking for qualified and dedicated team players to join us locally, internationally and beyond. #LI-DNI ENG

We are currently looking for an IT Helpdesk / Support Employee (m/f/x) to join our 3-person helpdesk team. Our IT department ensures that our processes run smoothly and this is where you come in! If you are interested in working in a modern, dynamic environment, tackling challenges and growing with us, then ELA is the perfect place for you.Become part of our success story and shape the future with us! The position is a two-year fixed-term contract.

Your Future Role

Direct user support - onsite and remote

Processing and documentation of enquiries and processes using a ticket system

Analysing and troubleshooting in the IT environment

Prioritisation of new or existing support requests

Communicating with the parties involved (users, IT colleagues, etc.)

Maintaining and updating the knowledge database

What You Bring to the Team

Completed training as an IT specialist (m/f/x) or similar qualifications

First professional experience in the field of customer service/ helpdesk / support

Basic IT knowledge

Knowledge in dealing with ticket systems desirable

Problem-solving skills and a strong understanding of teamwork

Very good knowledge of German and good knowledge of English, both written and spoken

MS Office knowledge

Hi, I'm Lorena!

I will be happy to answer your questions.

Just contact me by email or phone or send me a WhatsApp message.

Lorena Ahrens

HR Business Partner

lorena.ahrens@container.de

+49 170 2233 819

+49 151 19539616

ELA Container specialises in container-based rooms and buildings to rent or buy in any chosen size and with custom fittings. With 60,000 containers, 1,600 employees and 18 sites around the world, ELA Container has become a leading provider of quality, flexible room modules in Germany. Today, ELA Container is a partner to a wide range of industries, ranging from the construction industry to retail and gastronomy. With its quality, innovation and passion, ELA Container is continually opening up new markets and industries and is winning more and more people round to the effectiveness of mobile ELA room containers.

A second-generation family company

The idea for ELA’s sophisticated room containers first came into being in 1972 when Bernhard Albers and his wife Elisabeth Albers founded the company ELA-Gesellschaft für Handel und Vermittlung GmbH & Co. KG. The couple was quick to identify the growing demand for flexible rooms and developed mobile container-based room solutions that could be tailored to meet individual specifications. As the second generation of the family, the siblings Tim Albers, Liesel Albers-Bentlage and Günter Albers took over the management of ELA Container GmbH in the 1980s. Today, the company is managed by Günter Albers, Dr. Stefan Leopold and Pia Albers. With personality, technical knowledge and a keen sense for economic developments, they consistently keep the company on course for the future.

Employee IT Helpdesk / Support (m/f/x)