Damen
We offer you an Ocean of Possibilities. Join our family.
Damen Marine Components (DMC) designs and manufactures a range of premium systems that are essential for the propulsion, manoeuvring and performance of vessels operating across various markets within the maritime industry. These include coastal shipping, deep sea, offshore, seagoing vessels, inland shipping, naval vessels and superyachts. Our best-known products include nozzles, winches, control systems, and steering and rudder systems.
DMC offers an exclusive 24/7 service network. Through a wide range of professional services and a global network, Damen Marine Components ensures that customers’ complete steering installations remain in top condition. DMC is part of the Damen Shipyards Group.
In this role, you support the General Manager Service in developing the international service strategy. You lead the Service Sales teams at our locations in Hardinxveld-Giessendam and Hamburg and are responsible for implementing this strategy. This includes the development and introduction of maintenance contracts, as well as implementing a clear spare parts pricing and assortment strategy.
As Commercial Service Manager, you contribute to the growth of our service activities and safeguard healthy margins without losing sight of customer satisfaction. You act as a key point of contact for both (large) customers and internal teams. You enjoy thinking along, switching quickly and maintaining overview, even when multiple priorities compete. Through your motivating communication and leadership style, you and your team achieve optimal results together.
You will mainly work from the office, but you will also regularly visit (key) customers or attend trade fairs and events to stay closely connected to market developments.
Key accountabilities
Further commercialising the service organisation
Co-developing the international spare parts and service strategy
Implementing spare parts pricing and assortment policies
Developing and implementing maintenance contracts, extended warranties and CRM programmes
Analysing the current service portfolio and identifying growth opportunities
Conducting market analyses and translating insights into concrete actions
Leading and coaching the Service Sales teams
Creating uniform ways of working across locations
Maintaining relationships with (key) customers
Developing distinctive service propositions
Skills and Experience
HBO-level (Bachelor’s degree) working and thinking level
At least 5 years of experience in a technical-commercial role (preferably within the maritime sector)
A proactive mindset
Strong leadership and communication skills
Good command of Dutch and English
Experience with CRM systems
What we offer
A salary and employment conditions in line with education and experience
Attractive secondary benefits, including 30 vacation days and
A varied role with excellent opportunities for personal development
A pleasant, informal working atmosphere within an international and dynamic environment
Flexible working hours and the possibility to work in a hybrid setting.
This role can be based either in Hamburg or Hardinxveld-Giessendam.
DMC offers you an excellent opportunity to further develop yourself and contribute to the growth of the organisation. You will work in an environment where hard work goes hand in hand with having fun. Would you like to be part of our team? Apply now.
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Recruiter:
Email:
leon.joziasse@damen.comPlease apply through the Apply Button. Due to GDPR reasons we cannot accept applications by email.
Are you ready to sail into a new adventure?
Damen was established by two brothers back in 1927. Today, with more than 12,000 employees, operating over 35 shipbuilding and repair yards, the Damen Shipyards Group has earned a leading position in the shipbuilding world. We are an international company that is, at heart, still a family business with family values and a deep respect for our maritime heritage. It is our aim to combine our proven standardisation with the innovations of digitalisation to become the world’s most sustainable shipbuilder
Newbuild
Damen has delivered more than 6,500 vessels in 100 countries and delivers some 175 vessels annually to customers worldwide. Damen’s focus on standardisation, modular construction and keeping vessels on stock leads to short delivery times, low total cost of ownership and reliable performance. We offer a wide range of products including tugs, naval and patrol vessels, high speed craft, ferries, dredging, offshore vessels and superyachts.
Shiprepair & conversion
Damen Shiprepair & Conversion (DSC) has a worldwide network of 18 repair and conversion yards with drydocks ranging up to 420 x 80 metres. DSC yards have extensive experience – completing more than 1,300 projects every year, from normal drydockings for scheduled maintenance to damage repair, right up to extensive refit and conversion projects.
Services
Being active in the maritime industry demands continuous vessel reliability. For nearly all vessel types Damen offers a broad range of services, including maintenance, spare parts delivery, training and the transfer of shipbuilding know-how.
Components
Damen is also specialised in the design and production of various marine components including propeller nozzles, rudders, special towing winches, anchors, anchor chains and steel works.
Always looking for talent
At Damen we are always looking for professionals, starters and students with a passion for ships. We offer challenging jobs, internships, premium placements or graduation projects both locally and globally, in various job areas.
Investing in talent
As professionals we offer you the ideal environment to continuously develop yourself both technically and personally by coaching you on the job and through various programmes found in the Damen Academy.
We also offer students diverse unique opportunities to get to know the Damen Shipyards Group. Boost your personal development, even before beginning your professional career, through various events and activities.
“Damen has always been a company with a clear focus on innovation. From ground-breaking concepts such as standardised shipbuilding to advanced products such as the SEA Axe Hull, innovation has provided the means for Damen to grow into an established global group of companies.”
We are active across the entire maritime sector and offer jobs in different areas allowing you to grow, develop and define your own career. Whether you are looking for a job in Sales, Design & Proposal, Engineering, Research & Development, Yard Support or Project Management, we will do our best to find the right fit in our Newbuild, Shiprepair & Conversion, Services or Components activities.
Steer your own career
From the first day you join our company, you will have the freedom and responsibility to steer your own course. Damen stands for challenging jobs, personal and professional development and for numerous career opportunities. And, above all, it’s fun to work at Damen!
Are you up for the challenge? Are you a team player who likes to work independently and thinks critically and are you ready to take the lead? Then feel welcome at Damen and spend your future best years with us!
‘’We want to become the most sustainable shipbuilders in the world. Our ambitions lie in circularity and zero-emission sailing!’’
Facts about
Number of employees: 9.000+
Sector: Yacht building, Marine Energy, Maritime, Offshore, Shipbuilding & repair
Preferred educational level: Vmbo, Mbo, Hbo, Wo bachelor, Wo master
Career level: Student, Starter (< 3 years), Young professional (3-5 years), Professional (5-10 years), Senior professional (>10 years)
Preferred education: Marine technology, mechanical engineering, offshore engineering, electrical engineering, civil engineering, aerospace engineering, industrial engineering, marine officer, ICT, information technology
Open vacancies: Check career.damen.com